Case Study: How an Insurance Company Used Behavioral Science to Get 30% More Customers to Use Certified Repair Shops

How an Insurance Company Got 30% More Customers

In this case study, you’ll discover:

  • Why not to fixate on price and instead address the emotion;
  • How to erase customers’ doubts on a webpage;
  • What tools to use to make agents feel empowered; and
  • And how listening first can help with a buy-in.

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