Behavioral Economics & Psychology in Marketing (with certificate)

Matej will talk about the most common mistakes marketers make when they approach a project. He will give you the necessary tools to discover why customers aren’t doing what you want them to do.

Step-by-step he’ll take you through the process of analyzing the decision-making context.

You’ll learn powerful, scientifically proven behavioral tools which will enable you to change the behavior and decisions of your customer.

Matej will talk about surprising psychological principles which all clients were astonished to learn. He’ll share how unimportant it might be to talk about the benefits of your product or how simply changing the order of information you give can work wonders

Sam will explore one of the most powerful ways to shape the behavior of your customer — changing choice architecture. The way the decision-making process is built, choices are presented and when you attract people’s attention is crucial.

Sam will talk about a tiny change on a website which brought 300 million in revenues. He’ll explain why more choice for customers can be literally deadly for your business and what to do about it. You’ll also find out how increasing friction for your customers can be a surprising goldmine.

The surprise guest will explain that people don’t know how much they are willing to pay for products or services and what power that gives you. You’ll see that customers cannot evaluate prices and offers in a vacuum, that’s why the context is crucial.

You’ll get powerful tools that can be used to change the decision-making context and thus the perception of prices, products, and fairness of your offers.

It’s tough to predict which of your ideas will work best. Behavioral economics gives you the tools to create amazing solutions, but only testing them will clearly show which one is the winner.

Matej will explain how you should test, who to test on and what to do with the results.